things smoother, things not

Everything is finally getting better at work, next week we'll finally be at full staff, I just got to train them all, but I can do that.
The situation for the prison visits, tho, is rather, uh, up in the air. I won't go into it, but Jim, our liason, got kicked out, permanently. We don't know how it's going to effect the rest of us. We hope we can work it out, for the sake of the people inside.
It's not fair if everyone suffers because a few people screwed up.
It does look bad, tho, but what can you expect, when natives are involved in the federal prison system, they will get screwed.